Customer Testimonials

Customer Testimonials
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Name & LocationTestimonial
Randy, Asheville, NCTo those who are trying to choose between a stone grinding wheel or a CBN Stainless Steel grinding wheel. I advise go ahead and spend the money for the CBN wheel. Your woodturning tools will have a better and sharper grind and that will give you a great cut on your wood. After I bought my CBN wheel, my woodturning has improved to the point where I am able to make my bowls easier. Don't waste your time and money with the stone grinding wheel. You will not be disappointed with the CBN wheel. Get the 180 grit!
Ken, Ogden, UTEasy to order, great product, and and and lightning fast shipping.
Mary, Asheville, NCI just wanted to send a bid thank you to all of the wonderful men at the Asheville store that helped me purchase a lathe for my husband. You have all been so kind and helpful. With your help, I will be able to continue to find woodworking tools my husband will love.
AnonymousI want to express my appreciation and thanks to the best customer service company I have ever dealt with. I had a problem (totally my son's fault) but when I contacted Klingspor's Woodworking Shop to see if it was possible to find a solution they went above and beyond to take care of it and make sure it was corrected. I wish I could express how refreshing and great it feels to know that there are companies out there that really believe that the customer comes first. Thank you for all the time and effort you took to help my son.
Bruce, Tulsa, OKI run a small commercial shop, and we do a fair amount of dimensional sanding with our random orbit sanders. We sand a lot of corners, sharp edges and slots. As you can imagine, that just eats away the edges of the RO discs. I have tried all sorts of brands, and several types in those brands, including Klingspor. What a pleasure to FINALLY find a disc that I don't have to change until it is worn out, instead of ruining a work piece because the disc tore and is flapping around. Klingspor Gold is a god send. I was using the sheets on my 1/4 sheet sanders, and was very pleased. But when they came out with the RO discs, my life was changed. What they cost more in price, they MORE than make up for in longevity, ease of use, and better, softer finishes. Sanding is quicker, so we can do more, which makes us more money. Now if only they sold them in 50 packs.
Dan, Sacramento, CAI recently ordered a sanding mop starter kit from you that somehow disappeared out of its packaging during shipment. When I immediately contacted your customer service department I was treated with courtesy and respect, and a few days later I had the replacement in hand. The product exceeds my expectations. I have arthritis in my hands and a sanding mop is a must have item in my small wooden toy business. I had tried a couple different brands and yours is by far the best product. I especially appreciate the wide selection of grits and sizes and readily available refills. I expect to be ordering from you regularly. Again, thank you for the courteous and swift service.
Susan, Exeter, NHI ordered many sizes and styles of sandpaper and belts. A couple of items were incorrect. I called Klingspor and they fixed the problem right away. Got the right stuff quickly and painlessly. Klingspor definitely has THE RIGHT STUFF in oh so many ways!
M. Pennison, Winston-Salem, NCI moved to Winston-Salem earlier this year and stumbled across Klingspor's by chance one day when I was just driving around to make myself familiar with the area. As a formerly avid wood hobbyist, my jaw literally dropped when I saw huge letters that said Woodworking Shop. Over the past 10 years, I've lived in North and South Louisiana, Chicago, and Birmingham, and not once have I EVER seen an entire store that specialized in carrying woodworking supplies. Their variety and selection is simply outstanding, and I see something new every time I visit the store. In all honesty, I've only been back a few times since that first visit, but only because if I went more often, I'd be broke. (That has nothing to do with their pricing. I simply can't control myself when I'm in a kid in a toy shop.) It's amazing that I can walk into an actual store and find the exact tool/book/materials that I'm looking for, which I often typically have to find online. There's just something satisfying about being able to see and inspect a physical item I want to buy and being able to accurately determine whether it will work for my needs (instead of ordering online and hoping it will). Also, their wood selection is outstanding. They have more shapes, sizes, and types of wood for carving/whittling/burning than I've ever seen in one place. And to top it all off...the guys that work there are great. They obviously have a passion for what they do, which is made evident by the way they enthusiastically welcome and assist customers, like myself. It's one of those places where you can walk in and have a conversation about something you love to do and walk away feeling encouraged by the other person's genuine interest in what you have to say. At a time where big chain franchises are taking over the commercial landscape of every city and town, effectively diluting (or even eliminating) the presence of specialty items of all kinds, it's very refreshing to see that stores like this are still around.
Robert R., Chehalis, WAAs a new customer I made a small order and was amazed to receive my material across the country just a few days later. Fantastic service.
B. Cork, Monroe, LAWe ordered a can of Howard's restor-a-finish Golden Oak a while back. We are using it on our kitchen cabinets. The product is outstanding and does everything it said. Just want you to know how great it is.