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Customer Testimonials




Customer Testimonials
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Name & LocationTestimonial
Dan, Sacramento, CAI recently ordered a sanding mop starter kit from you that somehow disappeared out of its packaging during shipment. When I immediately contacted your customer service department I was treated with courtesy and respect, and a few days later I had the replacement in hand. The product exceeds my expectations. I have arthritis in my hands and a sanding mop is a must have item in my small wooden toy business. I had tried a couple different brands and yours is by far the best product. I especially appreciate the wide selection of grits and sizes and readily available refills. I expect to be ordering from you regularly. Again, thank you for the courteous and swift service.
Susan, Exeter, NHI ordered many sizes and styles of sandpaper and belts. A couple of items were incorrect. I called Klingspor and they fixed the problem right away. Got the right stuff quickly and painlessly. Klingspor definitely has THE RIGHT STUFF in oh so many ways!
M. Pennison, Winston-Salem, NCI moved to Winston-Salem earlier this year and stumbled across Klingspor's by chance one day when I was just driving around to make myself familiar with the area. As a formerly avid wood hobbyist, my jaw literally dropped when I saw huge letters that said Woodworking Shop. Over the past 10 years, I've lived in North and South Louisiana, Chicago, and Birmingham, and not once have I EVER seen an entire store that specialized in carrying woodworking supplies. Their variety and selection is simply outstanding, and I see something new every time I visit the store. In all honesty, I've only been back a few times since that first visit, but only because if I went more often, I'd be broke. (That has nothing to do with their pricing. I simply can't control myself when I'm in there...like a kid in a toy shop.) It's amazing that I can walk into an actual store and find the exact tool/book/materials that I'm looking for, which I often typically have to find online. There's just something satisfying about being able to see and inspect a physical item I want to buy and being able to accurately determine whether it will work for my needs (instead of ordering online and hoping it will). Also, their wood selection is outstanding. They have more shapes, sizes, and types of wood for carving/whittling/burning than I've ever seen in one place. And to top it all off...the guys that work there are great. They obviously have a passion for what they do, which is made evident by the way they enthusiastically welcome and assist customers, like myself. It's one of those places where you can walk in and have a conversation about something you love to do and walk away feeling encouraged by the other person's genuine interest in what you have to say. At a time where big chain franchises are taking over the commercial landscape of every city and town, effectively diluting (or even eliminating) the presence of specialty items of all kinds, it's very refreshing to see that stores like this are still around.
Robert R., Chehalis, WAAs a new customer I made a small order and was amazed to receive my material across the country just a few days later. Fantastic service.
B. Cork, Monroe, LAWe ordered a can of Howard's restor-a-finish Golden Oak a while back. We are using it on our kitchen cabinets. The product is outstanding and does everything it said. Just want you to know how great it is.
M. Stewart, Chesapeake, VAI recently bought the 20 pound bargain box of sandpaper. What first impressed me was that I got it only two days after the purchase. That's fast! Second surprise came when I opened the box. I have never seen that much sandpaper in one place! And all good quality stuff, too! When you say twenty pounds, you mean it! I am at the moment restoring a 167 year old buggy my boss found in someone's barn. I am having a small fit with removing the old paint. I think that's what it is, and store bought paper doesn't make a dent. Can't wait to get started with my new "Bargain".
R. Holden, Hopewell, VAI ordered and received my first bargain box of hook and loop paper. I was very impressed with the variety, quality and most of all, the quantity of the sandpaper. This a great deal. Just wish I had not waited so long to give it a try. And, as always, fast shipping and excellent customer service. Thank you.
B. Stratton, KSMade my first order via the internet Sunday evening; it arrived today and I'm more than pleased with the product and service. Great Job folks - you'll have a repeat customer.
D. James, Kenosha, WICongratulations on your 25 years of growth. Since my first order for your bargain box in 1989, and all of the belts, rolls and discs through the years, I've been very satisfied. Your expanded line of products into carving, tool accessories, finishing and safety covered many of my needs. Product quality is always very good. Your pricing and shipping fees were always fair to cheap. Your delivery time is incredibly fast. Keep up the good work.
Bradley, Littlerock, CAReplaced my Performax Conveyor Belt with the new Poly Belt and all I can say is, What a DIFFERENCE! The conveyor drive Motor is smooth as can be and fits like a glove! The conveyor motor doesn't make the uneven wine it made with the old belt and the end snipe problem with the bends in the old belt are gone with the new one because the belt runs smoothly without slowing down and speeding up. This is the belt these sanders should have come with! IF YOU HAVE A 22-44 PLUS OR ANY OF THE SANDERS WITH THE OLD STYLE CONVEYOR BELTS, GET THE POLY BELT! You will not be sorry!
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